Every Google review, answered and published for you.
ReplyTune detects each new review, writes a personalized reply in your brand voice, and publishes it to Google — around the clock, across every star rating.
14 days free · No credit card · Human approval optional
Product demonstration with example data: a new Google review arrives, ReplyTune writes a reply in the business's brand voice, and publishes it to Google automatically — the same loop for every star rating, from 1 to 5.
The same loop runs for every rating, 1★ to 5★ — switch any location to Approval Mode whenever you want a review step.
The problem
By hand, every review becomes a choice between silence and a template.
New reviews land while your team is serving customers and running the day. Answering them means opening the queue after close, writing the same few sentences again, and pasting them into Google's reply box — per review, per location, every day. It doesn't scale, so most reviews get silence, or a template that reads like one. The people comparing you notice both.
Daniel Reyes
“Terrible. The part failed within a week and now I want a full refund for the whole job.”
No reply · day 6 and counting
The space where an answer should be. Everyone comparing you this week reads the review, then reads the silence under it.
A review is public and permanent. It doesn't cost you one customer; it keeps costing you every customer who reads it next.
Why it costs you
Whichever way it fails, it fails in front of the customer deciding between you and the business down the street.
8 of 10
consumers are more likely to choose a business that responds to all of its reviews — the silence sits where a reply should be.
- 97%
- read the reviews, and the replies beneath them, before choosing a local business.
- 50%
- are put off by a generic or templated reply — so the quick shortcut fails too.
You're not ignoring them on purpose — answering every review, at every location, by hand simply doesn't fit the day. Here's what that adds up to:
What replying by hand costs
Assumes ~4 minutes to read a review, write a personal reply and publish it. Rough arithmetic — adjust the slider to your volume.
60 reviews × ~4 min
≈ 4 hours a month
≈ 48 hours a year — about 6 working days spent typing into Google's reply box.
Full Auto removes that loop. Connecting your Google Business Profile is a one-time step; from then on, every reply is written and published automatically. See how it works
How it works
A reasoned reply for every review — checked against your rules before it posts.
Once Full Auto is enabled, ReplyTune handles the whole loop without waiting for your team — and every reply is checked against the rules you set before it ever reaches Google.
01Detect
Every new review is detected
ReplyTune continuously checks your connected Google Business Profile locations for new reviews — nobody has to watch an inbox.
02Understand
The review is read, then your rules load
It reads the rating, language and intent, then loads your brand voice, approved facts and restricted-phrase rules — so nothing gets promised that you never allowed.
03Write
A reply is written in your voice
A professional, personalized response is generated from the tone, phrases and approved business facts you configured.
04Publish
The reply publishes automatically
In Full Auto, the reply goes straight to Google. No approval step, no publish button, no daily queue.
Daniel Reyes
“Terrible. The part failed within a week and now I want a full refund for the whole job.”
Understood before writing
- Signals
- 1★ · English · Sentiment: frustrated · Topic: workmanship
- Rules
- Home & auto profileApproved facts onlyRefund & compensation blockedBanned phrases blocked
Reply published automatically · no refund promised
Thank you for telling us, Daniel. We're sorry the repair didn't hold — that isn't the standard we work to. We'd like to inspect the work and find the right way forward. Please contact us directly so we can arrange a time.
- 14:07New review detected · 1 star
- 14:07Analyzed · frustrated · refund requested
- 14:07Reply written · refund and compensation blocked
- 14:08Published to Google automatically
Prefer a human check on 1★ reviews? Add an approval rule that holds negative-flagged reviews, or switch the location to Approval Mode.
Control
You choose how it runs — and what it's allowed to say.
Every location publishes on the mode you pick, and every reply stays inside the limits you set. Full Auto by default; a human step whenever you want one.
Choose how each location publishes
Full Auto
hands-free
Approval Mode
optional
Detects & writes every reply
Publishing
Your daily action
Edit before it posts
Best for
Both are a per-location setting — start in either and switch anytime.
The limits every reply stays inside
Restricted promises
Reply rules prohibit refunds, discounts and compensation offers unless your approved facts explicitly allow them — in Full Auto and Approval Mode alike. Add your own banned phrases too.
Blocked by default
Approved business facts
Replies draw only on the business information you provide — no invented hours, policies, menu items or services.
Published reply history
Every automatically published reply, edit, approval and rejection is recorded with its status and timestamp — plus a per-location pause switch that stops replies on the spot.
What you get
The operation around the automation
Set the voice it replies in, run every location from one workspace, and see what your reviews keep telling you.
Your brand voice, the way you set it
Define the tone, the phrases to favor and the phrases to avoid. Every draft follows your rules — no two businesses sound the same.
Helpful replies, without keyword stuffing
Replies stay direct and relevant — no chained keywords, no templates.
Keyword-stuffed
Best pizza downtown, best Italian, best service, book now.
ReplyTune
So glad you loved the margherita, Sam — the kitchen will be thrilled.
One control center across locations
Every location in a single workspace, each with its own voice and publishing mode.
Your locations · example data
- DowntownFull Auto
- HarboursideFull Auto
- AirportApproval Mode
Reply and issue insights
Spot the recurring complaints and praise across your reviews, in plain language.
Last 30 days · example data
- Friendly staff24
- Wait times11
- Value for money7
Replies in the reviewer's language
The AI detects each review's language and answers in it — or pin one fixed reply language for every location.
Auto-detected language · example data
- DeutschSehr freundliches Team, wir kommen gerne wieder.
- TürkçeHarika hizmet, çok teşekkürler.
- FrançaisRéservé en ligne, installés à l'heure.
Every reply written in the review's language
Tuned per industry
Tuned to your kind of business
Pick your business type at onboarding and drafts follow rules written for that industry — a salon review is never answered like a restaurant review.
“Honestly, I left disappointed — it wasn't what I expected.”
Published automatically
Thank you for telling us — we'd like to hear which dish fell short so we can pass it to the kitchen. Please reach out to us directly.
No comped-meal promised
One engine, every industry
Not on the list? Onboarding covers 190+ business types, each with its own tuned rules.
Getting started
Three steps, then it runs itself.
No engineers, no data migration, no scripts to install. You set it up once in your dashboard — from then on every new review is handled for you.
Connect your Google Business Profile
Sign in with Google. ReplyTune connects through Google's official API and pulls your locations into one workspace — it only reads reviews and publishes replies.
Set your voice and rules
Pick your business type, tone and brand voice, add the facts it's allowed to use, and list any phrases to avoid. Every reply is built from this — and stays inside it.
Turn on Full Auto
Choose Full Auto or Approval Mode for each location. From then on every new review is detected, written in your voice and published — with no daily queue.
Change your voice, rules or mode whenever you like — the next synced review follows the new setup.
Security & data
Connecting Google gives ReplyTune two jobs — read your reviews, publish your replies. Nothing else.
It replies publicly in your name, so the access it holds is deliberately narrow — and everything it does is recorded, pausable and revocable at any time.
Google OAuth 2.0
Connected through Google's official API. It reads your reviews and publishes your replies — nothing more.
Least privilege
It requests no access it doesn't need — it can't touch your ads, your billing or your account settings.
Revoke in one click
Cut ReplyTune's access from your Google account whenever you want, straight from Google.
Full audit trail
Every draft, edit, approval and publish is recorded with a timestamp — nothing happens off the record.
Documented data handling
Retention, deletion, our DPA and every subprocessor — written down in plain language, not buried.
Immediate pause
A per-location switch halts AI replies on the spot, with no waiting for a cycle to end.
Every control, in depth, on ourTrust Center
Before you turn it on
What if it gets a reply wrong?
The fair question about anything that publishes on its own. Here's exactly what stands between a review and a reply you wouldn't have sent.
What if it says something off-brand or untrue?
It writes only from your brand voice and the facts you approved — it can't invent hours, prices, policies or services, and refunds, discounts and compensation stay blocked unless you allow them.
What if an angry 1-star review gets a bad reply while I'm away?
Hold every negative-flagged review for your approval with one rule, or run that location in Approval Mode — and even in Full Auto, the same rules that handled the 1★ refund above still apply.
What if something still slips through?
Every reply is logged with its final text and timestamp, and you can edit or remove any live reply on Google — where you keep full control of your profile.
What if I just want it to stop?
A per-location pause halts AI replies on the spot, and you can revoke ReplyTune's Google access in one click — nothing waits for a billing cycle.
Pricing
Simple, transparent pricing
Full Auto on every plan, with monthly reply limits set well above typical review volume. Start with a 14-day free trial — no credit card required.
At any real review volume, a plan costs less than the hours replying by hand would take — the calculator above does that math for yours.
Starter
For a single location getting started with review replies.
$29 / month
- 1 business location
- 1,000 AI replies / month
- Full Auto publishing — every star rating
- Optional approval rules & Approval Mode
- Brand voice, business facts & banned phrases
- Published reply history & negative review alerts
- Email support
Pro
Most popularFor teams running several locations from one inbox.
$79 / month
- Up to 5 locations
- 5,000 AI replies / month
- Everything in Starter, Full Auto included
- Per-location voice and publishing mode
- Analytics & insights reports
- Priority support
Agency
For agencies and groups managing many client locations.
$199 / month
- Up to 25 locations
- 15,000 AI replies / month
- Everything in Pro
- Full Auto across client businesses, one dashboard
- Location-specific publishing rules
- Priority onboarding
Every plan includes Full Auto across all star ratings and optional Approval Mode — plans differ by locations, monthly replies and support. Reply limits are generous enough that most businesses never reach them; if you do, reviews keep syncing and generation resumes next cycle or on upgrade. Change or cancel anytime.
Running reviews for clients?
The Agency plan puts every client location in one dashboard, each with its own voice and reply mode. Want a walkthrough first?
Compare every plan
The full picture, side by side — locations, monthly replies, features and support.
| What's included | Starter | ProMost popular | Agency |
|---|---|---|---|
| Business locations | 1 | Up to 5 | Up to 25 |
| AI replies / month | 1,000 | 5,000 | 15,000 |
| Support | Priority | Priority + onboarding | |
| Full Auto — every star rating | |||
| Approval Mode & custom approval rules | |||
| Brand voice, approved facts & banned phrases | |||
| Published reply history & negative-review alerts | |||
| Per-location voice & publishing mode | |||
| Analytics & insights reports | |||
| All client locations in one dashboard |
Before you ask
The questions owners actually ask before their first trial.
Yes. In Full Auto, ReplyTune detects the new review, writes the response and publishes it directly to Google — no manual action, no daily approval queue. Approval Mode is available whenever you want a review step instead.
No. Approval is optional. Run Full Auto for everything, keep an approval rule just for reviews flagged negative, or switch specific locations to Approval Mode — your rules decide what publishes automatically.
Yes. Full Auto covers every star rating, from 1 to 5. If you'd rather have a human check first, enable the optional approval exception and reviews flagged negative — judged from the text and rating together — wait for you before publishing.
Yes. Every location has its own switch between Full Auto and Approval Mode, and you can change it at any time — the next synced review follows the new rule.
Yes, immediately. Each location has a pause switch that stops AI replies on the spot, and you can also revoke ReplyTune's access directly from your Google account.
The reply appears publicly under the review on your Google profile, and ReplyTune records it in your inbox with its final text, status and timestamp. If you ever want to change a live reply, you can edit or remove it on Google, where you remain in full control of your profile.
Replies follow the tone, phrases and approved business facts you configure, and every reply is written for that specific review — no templates. In Approval Mode you can also edit any reply before it publishes.
No. Reply rules prohibit refund, discount and compensation offers unless your approved business facts explicitly allow them — in Full Auto and Approval Mode alike.
New reviews keep syncing and stay visible in your inbox, but AI reply generation pauses until the next billing period or an upgrade. Nothing already published is affected.
The reply is marked as failed with the error from Google and nothing is published. It stays in your inbox, where you can edit it and publish again.
From the founder
A Google review is public and permanent, and it's read by the next customer deciding whether to trust you. By hand, almost all of them go unanswered — or get a template that reads like one. We built ReplyTune to close that gap without taking the business out of your hands.
Because it replies publicly in your name, the standard we hold it to is simple: it only says what your rules allow, you can read every reply it publishes, and you can pause it or revoke its access the moment you choose. We don't dress the product up, either — every demo on this page is labeled example data, and every statistic is cited.
Enes Onal
Founder, ReplyTune · Primanza LLC
Early access
ReplyTune is early, and that's the upside — your feedback reaches the people building it directly and helps shape what comes next. Start free and tell us what your business needs.
Stop publishing review replies by hand.
Connect your Google Business Profile, enable Full Auto and let ReplyTune handle every new reply — from writing to publishing.
Start automating replies14 days free · No credit card · Switch modes anytime